Questions & Answers

What's included in our services?

We take good care of you: Apart from our paid services, we accompany each project from the beginning until the end and even beyond. In case your project concludes successfully, we deduct 6% in service and 4% in payment fees from the total amount. In case your campaign doesn't make it, you will not incur any costs at all. In our fees included are the following services:

Service fee

  • editing tool allowing you to develop your campaign as well as your project sit
  • feedback on your project page before it goes online from experienced wemakeit consultants
  • 24/7 help desk supporting you and your backers
  • Personalized tips and up-to-date information on the development of your project and backers management
  • widget to integrate your project on external websites
  • updates and commentary tools to create updates and interact with your backers
  • secure registration of backers' data - edited data will be available to you once you conclude your project successfully

Payment fees

  • payment processing in four different languages, Swiss francs or Euro, using any of the common means of payment
  • wemakeit covers third party transaction as well as payment providers fees
  • direct debit of payments whereby we guarantee that you will get the entire funding goal reached as the amount will not be diminished by declined credit card payments
  • different backing options: without rewards, limited rewards, anonymous contributions
  • quick payout of the amount of the funding goal reached within 14 days after conclusion of the project
  • reimbursement of all payments in case the project does not concluded successfully
  • process approved by FINMA
Have more questions? Contact wemakeit