In such a case, we consider it best to contact project initiators. There’s often a simple explanation as to why you have not yet received your reward. You can contact project initiators via the project page.
Misunderstandings can thus be quickly resolved. If you find this isn’t the case for you, please feel free to contact our team at firstname.lastname@example.org.
Please make sure that your email and postal address are up to date in your wemakeit profile. This information is passed on to project initiators so they may contact you and send you your rewards. Additionally, we kindly request that you also rule out that responses to your request have not landed in your spam folder.