Questions & Answers

General

• I have some questions I'd like to put to a project initiator. How can I get in touch with him?
• Can I get a reminder on a project?
• How come not all the projects I backed are listed in my profile?

Back a project

• How do I back a project?
• Why do I need to open an account on wemakeit to back a project?
• What is an «anonymous» pledge?
• What happens with my backing?
• How do I get my reward?

Payment & Credit

• My bank account is in euros. How can I pay in CHF and what do I need to keep in mind?
• How do I pay?
• I have problems making the payment. What could be the issue here?
• Can I get a receipt for the projects I have backed?
• I can't find my payment confirmation. Could you send it to me again?
• Why can I donate to wemakeit?

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Rewards & Responsabilities

• What does wemakeit do to ensure that successful projects are carried out?
• Who is responsible for the actualization of a project?
• What can I do if I don't receive my reward?
• When can I expect to receive my reward?
• Why can't wemakeit refund my money if a project is not carried out as planned?